W3C Web Content Accessibility Guidelines

Where possible, the site follows guidelines set out by the Web Content Accessibility Group, including but not limited to using ARIA tags for interactive elements like site navigation, role tags to note the role and relevance of elements on the page and overall HTML structural guidelines to deliver content in the most accessibly friendly way.

Document Formats

We provide alternative document formats for information on our web pages. iStatements are available in HTML and PDF format, we recommend HTML for users with screen readers.

Link Titles

Where appropriate, we’ve added descriptive link titles to our web pages to assist users with screen readers.

Page Headings

Each subject on our web pages is started with a heading. These headings allow users with screen readers to review page contents quicker.

Image Equivalents

We provide a text equivalent of images related to content on our web pages identifying the contents of the image.

For the best website experience, please keep your technology up-to-date

  • Please use the latest version of your web browser.
  • Please use the latest version of your assistive technology.
  • For best viewing of font sizes and colors, please use the font size controls in your Internet browser to make text larger. Our web pages were designed to allow you to change font sizes or colors without significantly changing the page’s layout.

Contact us for support

We recognize that different users may have different needs. We will continue to make enhancements and improvements to our website, and we hope that site visitors who run into problems will let us know about them. We monitor our sites regularly to ensure that we are following the latest accessibility standards.

If you encounter accessibility problems on the site, or have ideas for ways we can make your experience more positive, please contact us at We are committed to providing the best experience possible.