Customer Testimonials

We are pleased to present a few of our clients and some of their opinions about who we are and what we do. It is this group, along with hundreds of others, that we owe the astounding success we have experienced during the past quarter of a century.

"Summit Bank really pays attention to the needs of the customers, and really pays attention to the customers themselves. At big banks, you get lost in all the shuffle; you really are just a number. At Summit Bank, you are a person first and all the needs of that particular person are considered. You're treated like family."

Carlos Plazola


Terra Linda Services

"We've been with Summit Bank for 15 years. Summit Bank has been always there for us, and the greatest thing about this relationship is that I know that if tomorrow I find something that I want to explore – an opportunity – I know that Summit Bank is going to come through for me. That's a great feeling!"

David Shahvar


Buttercup Grill and Bar

"Summit Bank is taking care of all my financial needs. In the last 6 years I've been with Summit Bank, it's amazing how I grew. And I feel that without my relationship with a great bank I would not be able to achieve my dream."

Lani Dy


Dy Associates

"For us, Summit has been unique because Summit Bank is so responsive to our needs. We've had many opportunities to work with other banking organizations. Summit has this service culture that makes it a unique institution in the Bay Area."

John Protopappas

President & CEO

Madison Park Financial Corp.

"Big banks are looking for you when you don't need them. When you really need a bank, big banks aren't looking for you.

"When the economy dives and banks start tightening up, Summit Bank hasn't tightened up. They're still going to look at your needs, and when you might need them the most, they're going to be there for you. And during the good times, they're there to support you in any way they can."

Bill Wheeler


Black Tie Transportation

"I need bankers who understand us, and our unique situation. I think if another physician asked me where to look for their banking needs, the reason I would direct them to Summit Bank is that the bank really can focus on our particular needs for our group."

Arthur E. D'Harlingue

MD, President

East Bay Newborn Specialists

"Just like the insurance business, the most successful banks build strong relationships with clients. Summit Bank generates results because the staff actually delivers on their promise of building a personal, face-to-face relationship with customers. They leverage that personal insight to offer the services that help clients achieve their goals."

Jack Fritschi

President, Crist, Fritschi & Paterson

Founding Member, Summit Bank

"I was fed up with my institutional bank, so when Summit opened in Emeryville, I went to check them out. As soon as I walked in the door, I knew they were different and, to this day, feel like I am walking into a community of friends every time I am there. I never knew small community-oriented banks existed before Summit and now I wouldn't trust my business anywhere else."

Molly Stone

Co-owner, Cohn Stone Studios

"In 1985 I walked into Summit Bank for a meeting to discuss my business plan with Shirley Nelson and walked out with the financing to open my own practice. This sort of access and responsiveness distinguishes Summit from other banks and makes them invaluable to customers like me who regard their friendly, flexible service as an essential ingredient to the success of any business."

Dr. Stuart London

Founder, Stuart S. London, MD, Inc.,

Practice of Radiology and Diagnostic Imaging

"Summit Bank's strong, active leadership is focused on the local community. At Summit, there is no bureaucracy, with layers of approvals designed to marginalize the needs of the customer. They listen to their clients and understand that each has different issues, requiring unique answers, to design creative solutions for their financial growth and success."

Terence McGrath


McGrath Properties, Inc.

"Just like in basketball, achieving winning results in banking takes strong communication and a solid game plan. Summit is the only bank I have worked with that understands this and makes banking about more than just numbers, but about building great working relationships with its clients."

William F. Russell

NBA and Collegiate Basketball

Hall of Famer

"I have been your customer for more than 15 years, since I was a pharmacy manager at the Safeway across the street – it is now the discount grocery. I live in Marina Bay in Richmond, which is miles from you, but the reason you will always have my account, and I will continue to come in, are the smiles and friendly greetings, often by name, that I receive from your staff whenever I am in the Bank."

Bernard Mander